Technical Specialist



The Technical Specialist will be responsible for site specific software development activities and to ensure that the software satisfies project specifications and is delivered and deployed in line with project requirements.


The Technical Specialist must be available to visit client sites (e.g. hospitals/laboratories) and implementation partners for technical support and/or to provide technical training.


  • Liaise with client or business analyst in regard to on-going enhancement requests          
  • Liaise with client or business analyst on any requests for new or modified reports
  • Advise and assist Project Managers during implementation
  • Manage the resolution of any outstanding acceptance issues before and after project go-live
  • Develop and provide technical support for software customizations such as JavaScript, interfaces, reports, extracts, data migration, upgrades and conversions
  • Provide technical support for troubleshooting and performance analysis for related areas
  • Support and testing of all InterSystems related utilities, e.g. patching tool, print service etc.
  • Production of training materials for technical courses such as system custom development or reporting
  • Production of technical documentation such as reference materials, installation instructions, user guides, knowledge-base articles, and specifications
  • Responsible for participating in on-site technical training
  • Responsible for participating in on-site technical implementations


  • Knowledge of web oriented languages, including HTML, and Java script.
  • Knowledge of programming languages – ideally Java or C++
  • Experience with SQL, data analysis and database methodologies
  • Ability to design and write technical documents
  • Well versed in Internet / Intranet concepts
  • Experienced in client-focused interaction
  • Proven ability to lead and deliver results as required within specific time frames.
  • Good presentation and communication skills
  • Ability to conduct training and develop training materials
  • Ability to work within a team in a multi-cultural environment and also independently with little supervision
  • Available for work outside of office hours and willingness to travel
  • Passion for learning new technologies and applications
  • HL7 programming experience

Education and Training

  • University degree or equivalent work experience
  • Experience with InterSystems technology and healthcare systems highly desirable
  • Knowledge of Health Information Exchange (HIE) standards and best practices

About InterSystems

InterSystems develops advanced software technologies that enable breakthroughs. With a passion for excellence and a focus on client success, InterSystems provides data management, strategic interoperability, and analytics platforms used in healthcare, financial services, government, and other industries. In selected countries, InterSystems also offers unified healthcare applications, based on its core technologies, that deliver on the promise of connected healthcare. Founded in 1978, InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its products are used daily by millions of people in more than 100 countries.

In 2016 our Thailand operation will continue to go from strength to strength as we secure new mandates to implement our HIS system Trakcare throughout the region. InterSystems provide the premier platform for connected healthcare and our innovative products are widely used in other industries that demand the highest software performance and reliability.

In Thailand we see high demand for InterSystems TrakCare™, a connected healthcare information system. It is a Web-based solution with unified clinical and administrative modules that are interoperable with legacy and future applications. With an Electronic Patient Record at its core, this is advanced software that brings exponential improvements to the care of every patient and to the productivity of every healthcare professional.

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