Application Specialist

AU-Darwin

Overview

The Junior Application Specialist will contribute to the successful and timely deployment of the TrakCare product by providing support to the implementation team product implementation, requirements scoping, field design documentation and change request testing.  Spending up to 50% of their time working directly from customer sites and other InterSystems offices, the Junior Application Specialist will assist customers and will be expected to communicate and prioritize customer requirements to the team and other areas of the business.

Responsibilities

  • Support the Applications Specialist during the implementation of the TrakCare Application.
  • Assist in implementation of the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystems
  • Conduct individual and group training, product demonstrations and workshops as required
  • Assist with change management requests from client
  • Become a Subject Matter Expert (SME) for TrakCare implementations
  • If required, work with customers to identify potential changes within the parameters of the product
  • Other duties may be directed by the Company from time to time.

Qualifications

  • Understanding of Hospital Information, Patient Administration (PAS), or Clinical Information Systems
  • Knowledge of the importance of Health Informatics standards, reporting requirements and legislative controls
  • General aptitude for solving problems and using technology to improve processes
  • A solid grasp of computer systems, software development and deployment methodology and computer networking
  • An ability to handle multiple tasks simultaneously and within tight time constraints
  • Proven ability to think laterally and come up with innovative solutions
  • The ability to make independent recommendations
  • Proven ability to work through problems with different customer groups achieving  positive outcomes
  • The ability to spend up to 50% of time travelling and working from customer sites and other InterSystems offices

About InterSystems

InterSystems provides the information engines that power some of the world’s most important applications. In healthcare, finance, government, and other sectors where lives and livelihoods are at stake, InterSystems has been a strategic technology provider since 1978. InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 100 countries. For more information about InterSystems, the Cache database, Ensemble, HealthShare, TrakCare and more, please visit intersystems.com

When you join InterSystems Australia, you will be working for a global technology partner, with a local focus. Our award-winning technology is enabling organisations such as Mater Health Services, and the state health departments of South Australia, Western Australia and the Northern Territory to drive their connected healthcare strategies.

Other customers include Macquarie University Hospital, which is raising the standard of connected care by utilising some of our newest product capabilities, including specialty functionality for Anaesthetics and Intensive Care. The Bendigo Hospital Project, the largest regional hospital development in Victoria’s history, aims to create a world-class digital hospital and will rely on our electronic medical record to support efficient and consistent healthcare delivery across the Bendigo region.

With a number of prominent projects on the horizon and a growing customer base in Australia, now is an ideal time to join InterSystems and work for an innovative technology partner with a passion for excellence and customer success.'

Come innovate with us

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed