Application Analyst

UK-UK Wide


InterSystems UK continues to go from strength to strength in 2016. As a result of being awarded new contracts to deploy Trakcare (our EPR system) into NHS trusts the length and breadth of the country, we are delighted to announce that we are currently hiring.


About InterSystems:   


InterSystems develops advanced software technologies that enable breakthroughs. With a passion for excellence and a focus on client success, InterSystems provides data management, strategic interoperability, and analytics platforms used in healthcare, financial services, government, and other industries. In selected countries, InterSystems also offers unified healthcare applications, based on its core technologies, that deliver on the promise of connected healthcare. Founded in 1978, InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its products are used daily by millions of people in more than 100 countries. For more information, visit


About Trakcare


Healthcare organizations in 25 countries are making breakthroughs in patient care with TrakCare, a unified healthcare information system that enables coordinated care within a hospital or across care settings throughout a region — facilitating a seamless patient journey.  Clinicians and administrators use TrakCare to improve safety and outcomes, control costs by eliminating duplicate tests, reduce medication errors, expedite billing, maximize resource utilization, and achieve other strategic initiatives.


TrakCare’s comprehensive clinical, administrative, and departmental modules share a single data repository and have a common user interface. Data entered once is immediately available to all authorized care providers, enriching the patient record with each interaction. Please click this link for more information about Trakcare


We are looking for an Applications Analyst with strong NHS and EPR Implementation experience to take a lead role in the implementation of the TrakCare solution, You will contribute to the successful and timely deployment of the TrakCare product by providing application knowledge and product delivery services in the functional areas of product implementation, requirements scoping, field design documentation and change request testing. 


The Applications Analyst will act as an “expert” product resource for customers and will be expected to communicate and prioritize customer requirements to other areas of the business. 



You will be expected to travel extensively throughout the region and will be required to spend time away from home on a regular basis, but predominantly during weekdays.


  • Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application
  • Determine how to map the business requirements of the customer onto the Trakcare product features using the methodologies and processes of InterSystems
  • Conduct individual and group training, product demonstrations and workshops as required
  • Implement and control change management requests from client
  • Deliver successful application implementation phases
  • Be a Subject Matter Expert (SME) for TrakCare implementations
  • If required, work with customers to identify potential changes within the parameters of the product
  • Assist the regional Product, Sales and Support Teams as required


  • General aptitude for solving problems and using technology to improve processes
  • We are particularly interested in individuals with a background in Hospital Pharmacy Operations, Nursing, Laboratory or who have had General Medical training.   
  • Understanding and experience in implementation of product solutions. Experience with implementing HIS solutions is particularly beneficial
  • A solid grasp of computer systems, software development and deployment methodology and computer networking
  • An ability to handle multiple tasks simultaneously and within tight time constraints
  • Proven ability to think laterally and come up with innovative solutions for software product implementations
  • The ability to make independent recommendations for successful software product implementations
  • Proven ability to work through problems with different customer groups achieving positive outcomes
  • Strong communication and presentation skills (written and verbal)

Come innovate with us

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