• Technical Services Specialist

    Location US-MA-Cambridge
  • Overview

    This ever-evolving internal role will support the on-going operation and improvement of our critical departmental and enterprise systems.  Reporting to the Director of Technical Services, this position requires a highly motivated and engaged admin who can bring a solid foundation to the role, while quickly acquiring and applying new technologies.  This position is best suited to a hands-on contributor who thrives in a fast-paced environment and is energized by new technical challenges.


    • Ensure the timely and accurate response to user requests
    • Deploy and maintain systems from the hardware to operating system level for both Linux and other Unix variants
    • Ability to complete traditional Unix Administration tasks quickly and competently
    • Support of the Development and Release Engineering environments
    • Support of the enterprise SAN and VMware environments
    • Maintain scripts/utilities for process automation




    • Minimum of 2-4 Years experience administering UNIX systems which includes installations and upgrades
    • Experience installing hardware on UNIX systems
    • Shell scripting and/or Perl experience
    • Strong knowledge of standard UNIX subsystems such as printing, Sendmail, DNS, and NFS. Installation experience and Sendmail and/or DNS strongly desired. Hands-on experience with enterprise backup solution configuration preferred
    • Hands-on experience with multiple Unix/Linux variants preferred
    • Experience working in a software development environment with many Unix/Linux variants
    • Experience with Perforce or other source code system
    • Experience installing and configuring development environments (compilers/debuggers/tools)
    • Broad OS installation and troubleshooting experience
    • Enterprise backup technology (Veeam/Commvault)
    • Apache web server build and deployment
    • Proven problem-solving and technical support skills
    • Extremely high accuracy and attention to detail
    • Occasional weekend and/or evening work when dealing with critical system upgrades or problem resolution. Ability to carry pager on a rotating basis required (compensation provided).


    • Hands-on experience with SAN storage - setup and troubleshooting exposure (Netapp/HP/EMC)
    • VMware experience/exposure (Lab Manager/vCloud Director)

    Education and Training


    • University degree or equivalent work experience 


    • Professional certifications

    About InterSystems

    InterSystems provides the information engines that power some of the world’s most important applications. In healthcare, finance, government, and other sectors where lives and livelihoods are at stake, InterSystems has been a strategic technology provider since 1978. InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 100 countries. For more information about InterSystems, the Cache database, Ensemble, HealthShare, TrakCare and more, please visit intersystems.com

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