• Clinical Implementation Specialist

    Location TH-Bangkok
  • Overview

     In 2018 our Thailand operation will continue to go from strength to strength as we secure new mandates to implement our HIS system Trakcare throughout the region. InterSystems provide the premier platform for connected healthcare and our innovative products are widely used in other industries that demand the highest software performance and reliability. 

     

    In Thailand we see high demand for InterSystems TrakCare™, a connected healthcare information system. It is a Web-based solution with unified clinical and administrative modules that are interoperable with legacy and future applications. With an Electronic Patient Record at its core, this is advanced software that brings exponential improvements to the care of every patient and to the productivity of every healthcare professional.

     

    For more information, visit InterSystems.com.

     

    We are currently hiring Clinical Implementation Specialists to be based out of our Bangkok office.

     

    Playing a lead role in the implementation of the Trakcare solution , this role will contribute to the successful and timely deployment of the TrakCare product by providing application knowledge and product delivery services in the functional areas of product implementation, requirements scoping, field design documentation and change request testing.

     

    The Clinical Implementation Specialist will act as an “expert” product resource for customers and will be expected to communicate and prioritize customer requirements to other areas of the business.

    Responsibilities

    • Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application
    • Implement the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystems
    • Conduct individual and group training, product demonstrations and workshops as required
    • Implement and control change management requests from client
    • Deliver successful application implementation phases
    • Be a Subject Matter Expert (SME) for TrakCare implementations
    • If required, work with customers to identify potential changes within the parameters of the product
    • Other duties may be directed by the Company from time to time.

    Qualifications

    • General aptitude for solving problems and using technology to improve processes
    • We are particularly interested in individuals with a background in Hospital Pharmacy Operations, Nursing, Laboratory or who have had General Medical training. 
    • Understanding and experience in implementation of product solutions. Experience with implementing HIS solutions is particularly beneficial
    • An understanding of computer systems, software development and deployment methodology and computer networking
    • An ability to handle multiple tasks simultaneously and within tight time constraints
    • Proven ability to think laterally and come up with innovative solutions for software product implementations
    • The ability to make independent recommendations for successful software product implementations
    • Proven ability to work through problems with different customer groups achieving positive outcomes
    • Strong communication and presentation skills (written and verbal)
    • Thai and English language required.

    About InterSystems

    InterSystems develops advanced software technologies that enable breakthroughs. With a passion for excellence and a focus on client success, InterSystems provides data management, strategic interoperability, and analytics platforms used in healthcare, financial services, government, and other industries. In selected countries, InterSystems also offers unified healthcare applications, based on its core technologies that deliver on the promise of connected healthcare. Founded in 1978, InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its products are used daily by millions of people in more than 100 countries.

    Come innovate with us

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