• Senior UX Researcher

    Location US-MA-Cambridge
  • Overview

    InterSystems is looking for a Senior UX Researcher to join a new UX team to help guide a more intuitive and supportive experience for users across a range of healthcare products in the global market.


    Some of what you’ll be doing:


    • Advocating for the needs of users and working to improve the user experience across a variety of products and platforms.
    • Working across product teams to provide user research at all levels of product development.
    • Performing foundational research in support of UX strategy
    • Developing and validating personas across a wide-ranging variety of roles.
    • Creating and advocating for a solid UX process that helps the product organization move more quickly to quality results.


    • Understand the current solutions and end user environments.
    • Work collaboratively to translate business requirements, user goals and creative strategy into engaging experiences.
    • Lead discovery and review meetings.
    • Observe, conduct and analyze qualitative and quantitative user research, such as focus groups, interviews and surveys.
    • Perform heuristic evaluation and task analysis.
    • Create and refine content inventories, user scenarios, personas, site maps, wireframes and other specifications.
    • Develop interactive prototypes.
    • Prepare and conduct usability tests.
    • Present findings and recommendations from user research and usability tests.
    • Work effectively with product managers and developers to actualize the user designs.



    • 5+ years’ experience as a UX researcher, user experience designer (UXD) or interaction designer (IxD).
    • Driven with a can-do attitude.
    • Proficiency with technique, flexible and creative in its application.
    • Ability to think creatively and analytically.
    • A passion for synthesis and the ability to offer compelling perspective to your project teams.
    • Experience with testing Mobile UX.
    • Comfortable presenting concepts and deliverables to clients.
    • Able to manage multiple tasks and projects simultaneously with on time delivery.
    • Strong storytelling, verbal and written communication skills.
    • Team oriented, self-motivated.


    • Understanding of W3C and 508 accessibility guidelines.
    • Experience working on healthcare projects.

    Education and Training

    • Degree in Human Computer Interaction (HCI), Interaction Design, Information Architecture, Digital Media, Communication Design or related field.
    • Demonstrable past experience in UX research.
    • A portfolio of work that illustrates your approach and results.

    About InterSystems

    InterSystems is developing solutions for users in Healthcare organizations around the world. The award-winning solutions are used by thousands of users. As we move into the world where more and more end users expect to be able to use their solutions with minimal training we are focused on making our user interface more intuitive and consistent across all of our products. To that end we are seeking a senior person to join a small User Experience team. This role will cross over the product teams and provide UI direction for all InterSystems products.

    Come innovate with us

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