The Change Request Manager will play a key role in the satisfaction of InterSystems’ customer base by managing and coordinating the processing of change and service requests, ensuring their efficient progress from reception to resolution. The Change Request Manager will act as an expert product resource for customers and will be expected to communicate and prioritise customer requirements to other areas of the business. Change request Managers travel extensively, at least 50% of their time.
The duties initially assigned include, but are not limited to:
Other duties may be directed by the Company from time to time.