• Technical Specialist

    Location US-MA-Cambridge
  • Overview

    The Technical Specialist will be required to perform custom development tasks and provide support for the technical implementation tools of InterSystems TrakCare and related products.


    The candidate will be responsible for site specific software development activities and to ensure that the software satisfies project specifications and is delivered and deployed in line with project requirements.




    • Liaise with client or business analyst in regard to ongoing enhancement requests and any requests for new or modified reports
    • Advise and assist Project Managers during implementation
    • Manage the resolution of any outstanding acceptance issues before and after project go-live
    • Provide technical support for custom development, troubleshooting and performance analysis i.e. JavaScript, user defined functions, interfaces, reports, extracts, data migration scripts and conversions
    • Provide advice and best practices to clients for technical areas such as networks, configurations, architectures etc.
    • Monitoring and responding to Technical Team calls on the TRC logging system in an on-call rotation when necessary
    • Support and testing of all TrakCare related utilities, e.g. patching tool, print service etc.
    • Production of training materials and technical documentation
    • Responsible for participating in on-site technical training and implementation if required
    • Assistance in researching new development or report writing 3rd party products
    • Other duties may be directed by the company from time to time


    • Knowledge of web orientated languages, including SQL, HTML, and Java script
    • Experience with data analysis and database methodologies
    • Be able to design and write technical documents and training materials
    • Experience with healthcare interface protocols such as HL7/FHIR is highly desirable
    • Experienced in customer focused support
    • Proven ability to lead and deliver results as required within specific time frames
    • Good presentation and communication skills
    • Ability to work within a team in a cross cultural environment
    • Available for out of office hours work
    • Keen to learn new technologies and new applications
    • Must be a US Citizen due to federal security clearance requirements

    Education and Training

    • Bachelor’s degree (STEM highly desired)

    About InterSystems

    Join InterSystems and help transform healthcare around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose InterSystems, and make delivering innovative work part of your extraordinary career.

    InterSystems is the place for someone looking for a challenging IT career and access to the kind of training, expertise and development tools that only a large company can offer. Our international reach also means you have the opportunity to be part of a truly global organization of smart, technically-minded people.

    InterSystems employs technology enthusiasts who focus on application development, systems administration, and product management providing practical programming and technology implementation for healthcare organizations.

    Come innovate with us

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