Product Specialist

The InterSystems TrakCare Regional Edition team employs clinicians and healthcare IT experts who build local editions that transform healthcare organizations.

 

Working closely with the global Product teams and local implementation teams, the Product Specialist is responsible for configuring and adapting the global edition of TrakCare to meet the specific requirements of a local market. The global edition is used wherever possible, especially in clinical workflows, but regional requirements for patient administration and statutory regulations vary and the Product Specialist, Edition works to define the specification for regional configuration, perform the work, tests and documents the output. Working with the regional Product Manager, the Product Specialist is responsible for producing high quality, well documented outputs that are used to drive implementation projects and lead the clients.

The duties initially assigned include, but are not limited to:

• Effectively manages personal workload for assigned product areas utilising internal systems, ensuring prioritised, timely and accurate responses to development logs.
• Assists with scoping and planning of new developments as needed. Works closely with end users and internal staff to understand workflow processes that impact change request requirements to ensure implementation of developed changes satisfy stated needs.
• Prepares and delivers product material, product presentations and demonstrations as needed to support knowledge sharing, learning, pre-sales and customer requirements.
• Provide business analysis of problems and new requests.
• Develop use cases or product requirements and functional requirements for new functionality. Support QA, training, and documentation in understanding new functionality.
• Collect, synthesize and prioritize customer feedback, using a combination of live customer feedback sessions and additional feedback mechanisms
• Participate in project teams with developers and other key staff to develop new functionality for the product.

Other duties may be directed by the company from time to time.

• Demonstrated domain expertise with clear understanding of healthcare and departmental interdependencies and workflows
• Background working with a vendor or consultancy in a similar role
• Experience in writing use cases, requirements, or functional documentation for healthcare applications.
• Previous experience working with healthcare applications at an in depth level
• Tertiary education in either a Medical domain or Health Informatics
• 4 Years practical domain experience

Join InterSystems and help us build the next generation of the EMR. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose InterSystems, and make delivering innovative work part of your extraordinary career.

InterSystems is the place for someone looking for a challenging IT career and access to the kind of training, expertise and development tools that only a large company can offer. Our international reach also means you have the opportunity to be part of a truly global organization of smart, technically-minded people.

InterSystems develops advanced software technologies that enable breakthroughs. With a passion for excellence and a focus on client success, InterSystems provides data management, strategic interoperability, and analytics platforms used in healthcare, financial services, government, and other industries. In selected countries, InterSystems also offers unified healthcare applications, based on its core technologies, that deliver on the promise of connected healthcare. Founded in 1978, InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its products are used daily by millions of people in more than 100 countries.

In 2018 our China operation will continue to grow as we secure new mandates to implement our Electronic Medical Record system Trakcare throughout the country, mostly in private clinics. InterSystems provide the premier platform for connected healthcare and our innovative products are widely used in other industries that demand the highest software performance and reliability.

In China we see increasing demand for InterSystems TrakCare™, a connected healthcare information system. It is a Web-based solution with unified clinical and administrative modules that are interoperable with legacy and future applications. With an Electronic Patient Record at its core, this is advanced software that brings exponential improvements to the care of every patient and to the productivity of every healthcare professional.

For more informtation please visit www.intersystems.com