Clinical Application Specialist- Nurse

AE-Dubai

Overview

The Application Specialist (Nurse) will contribute to the successful and timely deployment of the TrakCare product by providing application knowledge and product delivery services in the functional areas of product implementation, requirements scoping, field design documentation and change request testing. 

 

This role will act as a Subject Matter Expert for our TrakCare Product Suite. The successful individual will have come from a nursing background and have an in-depth knowledge understanding of hospital workflows.

 

The Application Specialist will act as an “expert” nursing resource for customers and will be expected to communicate and prioritize customer requirements to other areas of the business.

 

The Applications Specialist will be expected to travel extensively throughout the Middle East region and will be required to spend time away from home on a regular basis, but predominantly during weekdays.

Responsibilities

  • Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application.
  • Implement the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystems
  • Conduct individual and group training, product demonstrations and workshops as required
  • Implement and control change management requests from client
  • Deliver successful application implementation phases
  • Be a Subject Matter Expert (SME) for TrakCare implementations.
  • If required, work with customers to identify potential changes within the parameters of the product
  • Other duties may be directed by the Company from time to time.

Qualifications

  • Understanding and experience with Hospital Information, and Clinical Information Systems
  • Experience working in a nursing role within a hospital environment.
  • Understanding of the importance of Health Informatics standards, reporting requirements and legislative controls
  • General aptitude for solving problems and using technology to improve processes
  • Understanding and experience in implementation of product solutions
  • A solid grasp of computer systems, software development and deployment methodology and computer networking
  • An ability to handle multiple tasks simultaneously and within tight time constraints
  • Proven ability to think laterally and come up with innovative solutions for software product implementations
  • The ability to make independent recommendations for successful software product implementations
  • Proven ability to work through problems with different customer groups achieving  positive outcome

Education and Training

Nursing Degree

About InterSystems

InterSystems is the engine behind the world's most important applications in healthcare, business and government. Everything we build is designed to drive better decisions, actions, and outcomes for the people who stake their lives and livelihoods on our technology. We are guided by the IRIS principle—that software should be interoperable, reliable, intuitive, and scalable.

Our data platform and connected care solutions have received global industry recognition including the Challenger position in the Gartner Magic Quadrant and Best in KLAS awards from KLAS Research, among other honors. InterSystems is privately held – enabling us to devote all our attention to our customers

Come innovate with us

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