• Sales Analyst, Salesforce

    Location US-MA-Cambridge
  • Responsibilities

    • Lead implementation and ongoing development of Salesforce.com for InterSystems
    • Work closely with Salesforce Administrator and other Salesforce Analysts to ensure coordinated and compliant development of Salesforce
    • Manage projects; initiate and drive multiple workflows to successful completion with strong communication and collaboration
    • Ensure security and governance of system and data
    • Create, define and manage roles, profiles, users, permission sets and sharing rules
    • Help drive a standardized corporate solution while delivering functionality, tracking of appropriate data, and reporting to domestic and international business
    • Support data migration from legacy systems (Hermes, others) to Salesforce
    • Work cross-functionally with internal customers in Sales and Marketing to understand and deliver on business needs
    • Lead the creation and roll-out of all fields, custom objects, formulas, workflow and validation rules, approval processes, and alerts
    • Manage marketing-to-sales pipeline and data workflow

    Qualifications

    • Advanced knowledge of Salesforce.com or similar CRM system, marketing automation systems and integrated applications.
    • Strong listener, capable of managing being responsive vs. reactive in legitimizing requests from the business
    • Strong analytical and business intelligence skills, with attention to detail
    • Effective reporting and data manipulation skills, including imports, exports, filters and dashboard creation
    • Maturity and confidence to manage and negotiate various priorities and business requirements to achieve an ideal outcome
    • Strong written and verbal communications skills, including the ability to deliver compelling presentations
    • Ability to coordinate, interact with and influence cross-functional teams
    • Open approach to working with colleagues from different cultures to ensure diverse needs and inputs are considered and integrated into work products

    Education and Training

    • Bachelor’s degree
    • 2-4 years of analytical and problem experience in a business analyst or related role
    • Substantive Salesforce.com administrative experience; Salesforce Certification preferred
    • Process improvement and/or program and project management background, preferably in a software or other technology company
    •  

    Come innovate with us

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed