• Clinical Production Specialist

    Location US-MA-Cambridge
  • Overview

    At InterSystems, we are driven to empower our end-users, customers, and employees with resources for continuous education.  In keeping with this core value, we continuously invest in a robust E-Learning strategy that exceeds expectations in our rapidly advancing industry. InterSystems is growing its Online Learning Team with several strategic positions as we develop new products, add capabilities, and otherwise aim to engage the InterSystems community with unprecedented training opportunities. 


    As a Clinical Production Specialist, you will build and develop online technical training content for InterSystems’ customer-facing online training initiatives, with an eye towards our TrakCare (EHR/EMR) product. These trainings are delivered in clinical settings to doctors, nurses, clinicians and other healthcare providers. You will work closely with the Course Developers to move content from storyboards and scripts to final online content. You will develop this online content using Adobe Captivate, Camtasia, Open edX and other tools.  As a successful Clinical Production Specialist, you will collaborate closely with the Instructional Designer and Course Developers. We will work together in our corporate headquarters in Cambridge, MA. 


    • Design online courses including demonstrations, videos, simulations and assessments for customers
    • Observe corporate standards of functionality, effectiveness, and appearance for training
    • Ensure course objectives and instructional methods to achieve course goals
    • Work with Learning Technology Specialist to automate and optimize production process
    • Review course feedback on an ongoing basis to evaluate need for improvements as well as maintain and update existing materials
    • Collaborate with Online Quality Specialist to ensure proper course testing and provide rapid updates and fixes to content as needed


    • Experience training clinicians and healthcare providers to use software
    • Ability to author multimedia content for a learning content management system
    • Experience developing online content with tools such as SnagIt, Camtasia, Storyline, Lectora, and/or Adobe Captivate
    • Experience with learning management systems such as Totara, Open edX, Absorb, Cornerstone, Saba, Moodle or similar technology 
    • Knowledge of basic video production systems
    • Experience with SCORM and HTML
    • Mixture of strong technical and communication/interpersonal skills
    • Interest in learning new technologies
    • Motivated energy to work independently and collaborate within a team
    • Proven ability keeping up to date with meaningful systems, software and training technologies
    • Knowledge of hospital procedures, standard working practices, structure and politics

    Education and Training

    • Formal training in a medical field is a plus (nurse, doctor, EMT, clinician)
    • Background in adult learning, online course development, or instructional design

    Come innovate with us

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