Application Analyst – Order Comms

UK-UK Wide

Overview

In 2016 our UK operation continues to go from strength to strength as we secure new projects to implement our HIS system Trakcare. InterSystems provide the premier platform for connected healthcare and our innovative products are widely used in other industries that demand the highest software performance and reliability. 

 

InterSystems TrakCare™ is a connected healthcare information system, a Web-based solution with unified clinical and administrative modules that are interoperable with legacy and future applications. With an Electronic Patient Record at its core, this is advanced software that brings exponential improvements to the care of every patient and to the productivity of every healthcare professional.

 

For more information, visit InterSystems.com

  

Playing a lead role in the implementation of the TrakCare solution , the Application Analyst will contribute to the successful and timely deployment of the TrakCare product by providing application knowledge and product delivery services in the functional areas of product implementation, requirements scoping, field design documentation and change request testing. 

 

The Applications Analyst will act as an “expert” product resource for customers and will be expected to communicate and prioritize customer requirements to other areas of the business.

 

The Applications Analyst will be expected to travel extensively throughout the region and will be required to spend time away from home on a regular basis, but predominantly during weekdays

Responsibilities

  • Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application
  • Determine how to map the business requirements of the customer onto the Trakcare product features using the methodologies and processes of InterSystems
  • Conduct individual and group training, product demonstrations and workshops as required
  • Implement and control change management requests from client
  • Deliver successful application implementation phases
  • Be a Subject Matter Expert (SME) for TrakCare implementations
  • If required, work with customers to identify potential changes within the parameters of the product
  • Assist the regional Product, Sales and Support Teams as required

Qualifications

  • General aptitude for solving problems and using technology to improve processes
  • We are particularly interested in individuals with a background in Hospital Pharmacy Operations, Nursing, Laboratory or who have had General Medical training.   
  • Understanding and experience in implementation of product solutions. Experience with implementing HIS solutions is particularly beneficial
  • A solid grasp of computer systems, software development and deployment methodology and computer networking
  • An ability to handle multiple tasks simultaneously and within tight time constraints
  • Proven ability to think laterally and come up with innovative solutions for software product implementations
  • The ability to make independent recommendations for successful software product implementations
  • Proven ability to work through problems with different customer groups achieving positive outcomes
  • Strong communication and presentation skills (written and verbal)

About InterSystems

InterSystems develops advanced software technologies that enable breakthroughs. With a passion for excellence and a focus on client success, InterSystems provides data management, strategic interoperability, and analytics platforms used in healthcare, financial services, government, and other industries. In selected countries, InterSystems also offers unified healthcare applications, based on its core technologies, that deliver on the promise of connected healthcare. Founded in 1978, InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its products are used daily by millions of people in more than 100 countries.

Come innovate with us

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