The Sales Account Manager reports to the Country Sales Manager, and is responsible for establishing and maintaining a multi-level relationship for assigned clients (existing and a small selection of new business). This role is the point of contact for all stakeholders of both the client’s organisation and InterSystems (ISC).
To be successful in this role, you will be a key advocate for the client and ensure that they receive a high level of service from ISC. You are passionate about understanding the client’s business needs and hold a holistic view of the client and their strategic plans. This role collaborate across external and internal stakeholders to develop a strategic account plan for each assigned client, which then serves as a shared agreement of objectives and key success factors across the lifecycle of the customer.