• Project Manager

    Location TH-Bangkok
  • Overview

    The Program Manager will be accountable for the successful completion of InterSystems assigned projects.

     

    The Program Manager is the ambassador to the customers in which we are implementing solutions as well as being the escalation point between the customer and InterSystems.

     

    They will be responsible for ensuring projects are running on time and to budget and where possible will work with the client to consider other solutions we are able to provide to them. It is also imperative that the Program Manager works actively to continually maintain and develop relationships that are realised in revenue streams.

     

    The Program Manager will moreover be responsible for continuing to build in- house implementation capability to support the market growth

    Responsibilities

    • Deliver high standards of customer satisfaction
    • The creation of clear client engagement and delivery processes and structures.
    • The embedding of clear and agile ways of operating, reducing the scope for ambiguity, local variability and non-transparent costs
    • The reduction of man-days used for delivery for each engagement, and the consequent creation of higher-value ‘consulting’ capability
    • Improved levels of customer service and quality
    • Ensuring projects are delivered to time, budget and service levels
    • Evolving the function to improve quality, specification and efficiency
    • Sharing effectively scarce skilled resources.
    • Ensuring optimal usage of resources and balancing the development and delivery load between central and local capabilities
    • Ensuring optimal usage of resources and balancing the development and delivery load between central and local capabilities
    • Be the ambassador to the customers for whom he/she is implementing solutions and the escalation point between the customer and InterSystems.
    • Support the General Manager on pre-sales activities in terms of customer solution, time line, budget, cost, etc.
    • Oversee and manage multiple projects at the same time, provide leadership and guidance to the project team; use influential and persuasive skills to mobilize internal and external resource to achieve the necessary results.
    • This role requires a commitment to up to 70-80% travel
    • Other duties may be directed by the Company from time to time.

    Qualifications

     

    • Extensive experience in the Thai Healthcare industry, and a successful track record of delivering services and overseeing implementation projects
    • Good understanding of Information technology solutions
    • Identify, attract and motivate a first class professional team, well integrated within InterSystems global organization.
    • Ability to think creatively and manage customer relationships in delivering top quality services and solutions. This should include successful interaction with top executives of major organizations, and must be recognized for his or her abilities in understanding business needs, their problems, propose valuable solutions and communicate them objectively and effectively
    • Demonstrate a track record of consistently delivering high quality services within target budget. Ability to manage multi projects
    • Understand the needs for a successful health care/ hospital operation. Alternatively must prove abilities in learning fast specific requirements of complex operations

    About InterSystems

    In 2018 our Thailand operation will continue to go from strength to strength as we secure new mandates to implement our HIS system Trakcare throughout the region. InterSystems provide the premier platform for connected healthcare and our innovative products are widely used in other industries that demand the highest software performance and reliability.

    In Thailand we see high demand for InterSystems TrakCare™, a connected healthcare information system. It is a Web-based solution with unified clinical and administrative modules that are interoperable with legacy and future applications. With an Electronic Patient Record at its core, this is advanced software that brings exponential improvements to the care of every patient and to the productivity of every healthcare professional.

    Come innovate with us

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