• Technical Specialist

    Location AU-Darwin
  • Overview

    Join InterSystems and help transform communities in the Northern Territory.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose InterSystems, and make delivering innovative work part of your extraordinary career.

     InterSystems is the place for someone looking for a challenging IT career and access to the kind of training, expertise and development tools that only a large company can offer. Our international reach also means you have the opportunity to be part of a truly global organization of smart, technically-minded people.

    InterSystems employs technology enthusiasts who focus on application development, systems administration work, and software maintenance providing practical programming and technology implementation for healthcare organisations.

     We are currently recruiting for a Technical Specialist

    Responsibilities

    Management

    • Liaise with client or business analyst in regard to ongoing enhancement requests         
    • Liaise with client or business analyst on any requests for new or modified reports
    • Advise and assist the TrakHealth Project Managers during implementation
    • Manage the resolution of any outstanding acceptance issues before and after project go-live

    Operational

    • Develop custom/site specific software such as JavaScript, user defined functions, interfaces, reports, extracts, data migration scripts and conversions.
    • Provide technical support for custom development i.e. JavaScript, user defined functions, interfaces, reports, extracts, data migration scripts and conversions.
    • Provide support on the data dictionary.
    • Provide advice and best practices to Clients for technical areas such as networks, configurations, architectures etc.
    • Provide technical support for troubleshooting and performance analysis for reports, stored procedures, interfaces, conversions, data migration scripts and user defined functions.
    • Monitoring and responding to Technical Team calls on the TRC logging system.
    • Support and testing of all TrakCare related utilities, e.g. patching tool, print service etc
    • Production of training materials for technical courses such as system custom development or reporting.
    • Production of technical documentation such as reference materials, installation instructions, user guides, knowledge-base articles and how-tos.
    • Responsible for participating in on-site technical training if required
    • Responsible for participating in on-site technical implementations if required
    • Responsible for participating in the on call 24 hour roster service
    • Assistance in researching new development or report writing 3rdparty products such as Crystal Reports.

    Qualifications

    • Knowledge of web orientated languages, including SQL, HTML, VB script and Java script.
    • Experience with data analysis and database methodologies
    • Experience with Microsoft Office
    • Be able to design and write technical documents.
    • Well versed in Internet / Intranet concepts and Microsoft IIS.
    • Knowledge of Crystal Reports
    • Experienced in customer focused support
    • Proven ability to lead and deliver results as required within specific time frames.
    • Good presentation and communication skills
    • Ability to conduct training and develop training materials
    • Ability to work within a team in a cross cultural environment
    • Available for out of office hours work and willing to travel
    • Keen to learn new technologies and new applications

    Education and Training

    Graduate IT qualifications highly desirable

    Come innovate with us

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