Project Manager

Location US-MA-Cambridge


The Project Manager role will be accountable for the overall success of the implementation.  They will be responsible for overall project strategy, defining roles and responsibilities across the multiple organizations and people involved.  They will coordinate all steps and tasks in the project, ensuring on-time completion of all aspects, and eventual go-live and customer value achievement.  They will be responsible for the quality of implementation.  They will also be responsible for ensuring the project is completed cost effectively.



  • Work proactively and collaboratively with other team members to achieve team goals and establish a culture of success and learning within the team
  • Implement agreed project governance, steering and change control processes
  • Project Management
  • Manage project scope
  • Build and maintain the project plan
  • Create and maintain standard project artifacts e.g. Project Charter, Comms plan, RACI matrix, risk log
  • Maintain the project library
  • Manage the project budget
  • Produce regular project reports and management updates
  • Benefits Tracking
  • Manage lessons learned activities
  • Other Project Management activities as required
  • Work with the ISC Solution Architect/Tech Lead and the implementation partner to ensure all tasks are included in the project plan
  • Manage the completion of all tasks, including those of the implementation partner according to the timeline
  • Manage the engagement of the implementation partner, including time management, during the project lifecycle
  • Maintain focus on efficiency while managing the project budget
  • Manage transition to the Support teams post go-live
  • Provide advice and best practices to customer engaged in the deployment of InterSystems solutions
  • Other duties may be directed by the company from time to time


  • Experience in software healthcare implementation projects 2+ years preferred
  • University Degree (or 5+ years’ experience in software implementation)
  • Project Management qualification (or 5+ years project management experience including 2 full project lifecycles)
  • Customer facing experience
  • Experience in healthcare IT preferred
  • Proven ability to lead and deliver results within project driven timelines
  • Good presentation and communication skills across all levels of an organization
  • Ability to work within a team in a cross cultural environment
  • Available for consultation beyond normal business hours if necessary and willing to travel
  • Knowledge and Experience with InterSystems technology is a bonus.

Key Characteristics:

Comfortable working as part of a team

Proactive and positive approach to problem solving

Enthusiastic about customer and team success

Ability to work calmly under pressure

Flexible in the face of change

Ability to negotiate

Education and Training

  • University Degree (or 5+ years’ experience in software implementation)

Come innovate with us

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