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The Business DevelopmentExecutive, Global Alliances role will support business development and sales activities with large global accounts and alliances. The role will provide solution level architecture design that will help alliances, partners, and global accounts link InterSystems products (e.g., HealthShare, Trak, IRIS, IRIS for Health, etc.) to industry specific solutions. The role will identify and prioritize market needs by region, align InterSystems technology to those needs and facilitate the development of platforms, solutions, and end user applications that address the identified market needs.
The role should have significant consulting / architecture background, well versed in data and analytics, and supplement industry specific knowledge in a target industry (e.g., Retail, Financial Services, Manufacturing, etc.). The role should have the flexibility to support business and technical architecture conversations and support the definition and delivery of strategy, business models, solution architecture, and contracting with strategic partners to create global agreements.
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As a Certification Exam Developer, you will design, develop and evaluate certification exams for the InterSystems’ community. To do this you will collaborate with various Subject Matter Experts (SMEs) and internal stakeholders while following internal quality processes and industry standards for creating valid, reliable and defensible exams.
Your work will ultimately aid in the recognition of the skill achievements of our customers and partners who work with InterSystems core data platform products. As such, you should be comfortable with software development, coding, data structures, system architecture design, as well as system administration and deployment.
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InterSystems HealthShare seeks product leaders with clinical and/or health operations experience as well as in-depth experience with health information applications, to help create the next generation of solutions to highly important health and healthcare issues.
InterSystems HealthShare is the premiere health interoperability and innovation platform, providing unique solutions for today’s widely distributed healthcare in which a single patient may connect to many providers at many locations using many different information systems. We combine and unify data from thousands of sources including all major electronic health records, social determinants, claims processors, public health, IoT devices, patient self-care and outcomes measures, and many more -- and transform that information in many ways to address key clinical, strategic and operational problems. HealthShare provides a wide variety of clinical solutions to a rapidly growing list of customers in the US and internationally, including providers, public health systems, state and national health organizations, health information exchanges, and development partners.
The Clinical Informatics Product Manager utilizes health domain knowledge and health IT application experience to participate in defining and executing HealthShare product direction – from deeply understanding customers’ clinical and strategic problems to envisioning and defining highly usable solutions that help customers solve those problems completely, quickly, and effectively.
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This ever-evolving internal role will support the on-going operation and improvement of critical systems in our hosted private cloud environment, as well as the addition of public cloud services. Reporting to the Director of Technical Services, this position requires a highly motivated and engaged high achiever who can bring a solid foundation to the role, while quickly acquiring and applying new technologies. This position is best suited to a hands-on contributor who thrives in a fast-paced environment and is energized by new technical challenges.
The ideal candidate will help the hosting team to move forward with efforts related to automation, process improvement, and delivery of continuous service improvement for our internal and external customers.
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Are you friendly, curious, globally-minded, and well-organized? Eager to connect with the best and brightest innovators in the InterSystems family? InterSystems seeks a Customer Reference Program Manager to develop and manage our global Customer Reference Program. You’ll have visibility to the entire InterSystems product portfolio from your base in Cambridge MA, where you will work closely with sales and marketing teams across the world, connecting current and future customers with one another to share vision, insight, and success stories.
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InterSystems' Technical Career Development Program (TCDP) provides recent graduates the opportunity to experience multiple technical roles within our software company to develop the foundation for your career.
The TCDP will prepare you for successful integration into InterSystems' established and elite technical teams through structured training, personalized mentorship, and collaborating frequently with cross-functional groups. Immerse yourself in our technologies and find the career that is right for you!
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The Facilities Team at InterSystems is a dynamic department that handles requests and maintenance across the entire company. We are currently searching for a tenured and proactive individual to join the group to help coordinate daily efforts.
The Facilities Assistant reports directly to the Facilities Supervisor and assists the Facilities Department with general operations of over 200,000ft² of commercial Class A office space located at the world headquarters in Cambridge, MA.
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InterSystems is seeking an experienced full stack developer. This versatile individual will be a part of our Data Toolset development team that works on our IRIS Data Platform. InterSystems IRIS is the fastest way to build and deploy the most demanding applications – it also provides for rapid integration, high performance simultaneous analytical and transaction processing, and open support for AI and machine learning tools.
The Data Toolset team focuses on supporting the InterSystems IRIS Data Platform’s deep stack, which includes middleware, analytics, visualization, development, and deployment tools. This technology stack is one of our company's major differentiators because it enables customers to capture, share, understand, and act upon their data quickly with less code, fewer system resources, and less maintenance. As a result, this team is especially focused on being responsive to our existing customer base.
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InterSystems is driven to empower its end-users, customers and employees with resources for continuous education. In keeping with this core value, we are investing in a robust E-Learning strategy that will exceed stakeholder expectation in our rapidly advancing industry. As we develop new products, add capabilities to others and otherwise aim to engage the InterSystems community with unprecedented training opportunities, InterSystems is growing its online learning team with several strategic positions.
The Global LMS Implementation Manager is responsible for managing the implementation of our Multi-Instance/Multi-Tenant LMS for regional internal clients. As the primary implementation manager, this individual will work with local regions to determine requirements, work with the Learning Technology team to implement changes, define regional testing requirements, and support final testing and rollout of new functionality.
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InterSystems is driven to empower its end-users, customers and employees with resources for continuous education. In keeping with this core value, we are investing in a robust E-Learning strategy that will exceed stakeholder expectation in our rapidly advancing industry. As we develop new products, add capabilities to others and otherwise aim to engage the InterSystems community with unprecedented training opportunities, InterSystems is growing its online learning team with several strategic positions.
As an Instructional Designer, you will build online training course content for InterSystems customers and internal staff. You will ensure curriculums and training materials are crafted, updated, and maintained related to the use of our HealthShare software products.
You will influence our success by reshaping and redesigning the methods that customers and implementation partners are using to learn our healthcare products, specifically our HealthShare family of products that aggregate, disambiguate, analyze and present patient health records. With these technical end-users in mind, you will consider assessment and presentation style.
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InterSystems in Kendall Square is recruiting for a Help Desk Specialist – Executive Support to join our international Technical Services team. This position works directly with InterSystems Senior Executives to meet their technology needs.
The right candidate must be comfortable working directly with the highest level of leadership in a global organization. This position works with a variety of complex systems and carries out technical tasks supporting the Apple ecosystem of devices and services in an enterprise environment consisting of Windows Server, Active Directory, Exchange, custom applications and more. This individual must quickly and confidently integrate corporate systems and consumer technologies, manage executive home networks and devices, and lead the development of technical solutions to varied problems.
Reporting to the Manager of Technical Services, this position requires a highly motivated and experienced support professional who can work independently in a fast-paced environment to identify and prioritize needs, react with urgency and creativity, and evaluate and recommend solutions to those with the highest level of expectations.
At InterSystems, customer relationships are our top priority. The Technical Services Executive Support role embodies this customer service mindset by ensuring that InterSystems’ leadership is always in the best position to focus on our customers around the world.
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As an established software technology vendor, InterSystems Corporation is committed to making its customers successful by providing a robust and scalable data platform serving business-critical applications in healthcare, finance, etc. Next to persistence, interoperability and Open Analytics capabilities, the InterSystems IRIS Data Platform also offers freedom of choice in terms of programming languages and framework stacks, which supports a broad variety of use cases through embedded technologies, industry standard support and language bindings that complement the platform.
InterSystems is looking for a Java Solution Engineer to form a team that will be supporting our sales teams around the globe in this broad and complex domain, advising them on how to use InterSystems’ product capabilities effectively as well as recommend appropriate complementary third-party tools to implement Industry use cases required by our prospects and customers.
One of the main job responsibilities is to stay in touch with the Java Community and the Java technology and use this knowledge to build demos of applications mixing IRIS capabilities (database, integration, analytics, etc.) and Java technology and frameworks. The Java Solution Engineer will not be building this alone. He/she will be part of a team that would be taking care of the other aspects of the use case of the demos.
The second most important aspect of this job is to share his/her experience with using InterSystems IRIS with others. Presentation and writing skills are important.
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The Manager of Cloud Operations is responsible for delivery of cloud-hosted services for InterSystems customers in the United States. Hosting is primarily delivered via our own private cloud, but focus is shifting to public cloud options. Reporting to the Director of Technical Services, this position will manage cloud-based initiatives with direct oversight of the projects, operations, and procedures required. Responsibility for availability, security, and performance of cloud-based systems will be the core of this role. Leadership in optimizing the efficient delivery of InterSystems software solutions will be an essential component of the role.
Day to day operational oversight will include direct management of the Managed Services team. In addition to being focused on day to day service delivery, ensuring compliance to best practices and legal and industry standards (i.e. ISO27001, SOC 2, HIPAA) is a key requirement of this position. Development and maintenance of documented policies and procedures is a significant function of this role.
Areas of technical responsibilityinclude:
- Data Center Operations
- ITIL-based Service Delivery
- Service Performance and Security
- Standard report generation and distribution
- Automation
- Monitoring and Alerting
- Change Management
- Cloud Security
- Managing costs within budget
- Asset management
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As Marketing Programs Manager, you will be responsible for the creation and management of marketing programs from concept to completion. Activity includes creative campaign management of web-based and social marketing, direct mail, tradeshows, email and webcasts, search, etc., and management of all tasks related to these activities.
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We are looking to employ an Operations Manager to join our Professional Services Team based in Cambridge. The Operations Manager is responsible for managing the day to day activities of the operations team and ensuring that appropriate and agreed service levels are achieved. The Operations Manager will work cohesively with the Implementation, Managed Services, Product Management and Development teams in the US to provide leading edge services.
The Operations Team is in the process of being set up within InterSystems and the successful candidate will have the opportunity to work with the Professional Services Director to help lead the team development.
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As a key member of the HealthShare team, the Product Innovation Engineer will be responsible for leading innovation projects in design, development, and implementation. Given rapidly changing trends in healthcare, the product innovation team requires creative and critical thinking, an entrepreneurial spirit, and rapid validation to explore future product growth areas for the company. This position will lead a variety of innovation projects ensuring that all goals are in alignment with current software architectural principles, clinical informatics principles, and the overall strategic plan of InterSystems. Particular focus will be in the areas of Machine Learning, life science clinical trials, Natural Language Processing, and Artificial Intelligence. The Product Innovation Specialist will work in cross-functional project teams that could include members of product management, application development, market strategy, and customer account management. An important aspect of the role is the ability to define project details related to market, product and software requirements. The Product Innovation Specialist will engage innovation partners around the world in the context of specific projects. This position is under the direction of the HealthShare Physician Executive for Product Innovation.
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InterSystems HealthShare seeks strong product leaders to help create the next generation of solutions to highly important health and healthcare issues.
InterSystems HealthShare is the premier health interoperability and innovation platform, providing unique solutions for today’s widely distributed healthcare in which a single patient may connect to many providers at many locations using many different information systems. We combine and unify data from thousands of sources including all major electronic health records, social determinants, claims processors, public health, IoT devices, patient self-care and outcomes measures, and many more onto a flexible and powerful data platform. We transform, summarize, analyze, and communicate that information in many ways to address key clinical, strategic and operational problems. HealthShare provides a wide variety of clinical and operational solutions to a rapidly growing list of customers in the US and internationally, including providers, public health systems, state and national health organizations, health information exchanges, and development partners.
The Product Manager takes a lead role in defining and executing HealthShare product direction – from deeply understanding customers’ clinical and strategic problems to envisioning and designing highly usable solutions that help those customers solve those problems completely, quickly, and effectively. The Product Manager produces product requirements and use cases, and joins with software developers and others in building prototypes and complete solutions. The Product Manager is the subject matter expert for a domain area and, as such, works with and effectively communicates with developers, implementation staff and customers in order to understand new product needs, requirements, and innovative directions for the HealthShare solution moving into the future.
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The Program Manager is a senior implementation role responsible for successful delivery of implementation projects using the InterSystems implementation methodology. The Program Manager maintains a senior relationship between InterSystems and the customer throughout the project implementation cycle. He or she will ensure appropriate project/program governance and facilitate stakeholder management on customer and ISC side through steering committee operating mechanisms. The Program Manager will be the escalation point for customers, InterSystems and Implementation partners for implementation activity.
The Program Manager will oversee the work of Project Managers and Project Support Staff during implementations and reports to the Implementation Director.
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As a Quality Development Engineer, you will contribute to developing high quality, robust data platform InterSystems IRIS by working hard to uncover weaknesses and areas for improvement. If you are passionate about breaking things and growing cloud technology, you will excel in this role by purposefully building tools that will be destructive to our products. Then, you will provide analysis to figure out the error and the best method to rectify and improve, while working closely with our Development teams. Successfully, we will use your strong technical capabilities, curiosity to learn new things, creativity, and resourcefulness as an essential part of InterSystems’ innovation process.
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Release Engineering is a focused engineering team dedicated to building out the process, tooling and infrastructure that enables development to create and quality development to test with efficiency in a fast-paced environment. The Release Engineer will contribute to the successful development and timely deployment of robust products and customer solutions, by providing technical knowledge of build processes and procedures that package together all elements of the product. You will be involved in everything from configuration to deployment and monitoring of the pipeline. The released product will be packaged in such a way as to ensure consistent and reliable installation and upgrade, and to provide reliable and predictable mechanisms for moving system elements between systems.
