The Healthcare Implementation Specialist (EMR) will contribute to the successful and timely deployment of the TrakCare product by providing application knowledge and product delivery services in the functional areas of product implementation, requirements scoping, field design documentation and change request testing. Spending up to 50% of their time working directly from customer sites and other InterSystems offices, this role will act as an “expert” product resource for customers and will be expected to communicate and prioritize customer requirements to other areas of the business.
The role works closely with, and takes direction from the Toolkit Architect role.
The role will assist with Toolkit content build, publication and maintenance of content and collateral. The role will work with content designated for internal staff and partners in accordance with defined Toolkit structures and processes. This role also includes a task in managing feedback review and actions.
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