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The Application Analyst will contribute to the successful and timely support of the Trakcare product by providing application knowledge and the ability to troubleshoot problems escalated by the customer. The Application Analyst will become an “expert” product resource for customers and will be expected to communicate and prioritize customer requirements to various areas of the business in addition to acting a link between the customer and product development.
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Provide PA and administrative support for the UK Bid and Sales Teams, and administrative support on an as-needed basis for other areas of the business.
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Job Summary:
The role of the Customer Operations Associate is to ensure that the Customer Fulfillment Process, from order entry to collections, is executed in a timely manner with 100% quality, providing the highest level of customer care and service standards, timely and accurate coordination and delivery of software licenses, billing, and superior software support contract administration. This is a full time, permanent role based in our Eton office in Berkshire
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InterSystems develops advanced software technologies that enable breakthroughs. With a passion for excellence and a focus on client success, InterSystems provides data management, strategic interoperability, and analytics platforms used in healthcare, financial services, government, and other industries. In selected countries, InterSystems also offers unified healthcare applications, based on its core technologies that deliver on the promise of connected healthcare.
Founded in 1978, InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its products are used daily by millions of people in more than 100 countries. For more information, visit InterSystems.com.
TrakCare, one of InterSystems’ leading healthcare products, has been sold into the UK market since 2009 when we were selected to deliver the Patient Management System that currently underpins the majority of NHS Scotland Hospitals. In addition to working with several NHS boards in England, TrakcareLab is being rolled out as the LIMS solution supporting all of the Welsh NHS Pathology laboratories.
In response to growing market demand, InterSystems established a Hosted Services organization in 2015 to enable the delivery of fully managed and hosted TrakCare and other healthcare related solutions. With two established two data center locations and several contracts in the pipeline, Hosted Services is expected to grow significantly through 2016 and beyond.
In support of this growth, we are now looking for a Senior Managed Services Administrator-Networks to oversee the ongoing delivery, administration and security compliance of the network infrastructure underpinning our hosted services.
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InterSystems Corporation is a global, privately owned software company headquartered in Kendall Square, Cambridge, MA - the tech hub of New England. We’re looking for elite talent to help us with ever-growing demand for our technologies.
Our technology is great, but it’s our people that really make the difference. At InterSystems you’ll be surrounded by smart, hard-working people with an innate love for tackling challenges and a passion for excellence.
An excellent opportunity for someone with 4-5 years programming / development experience, who is ready to develop their career into a pre-sales environment. A strong technical aptitude, considered approach, attention to detail and the ability to communicate effectively at all levels, both internally and externally are essential for this development opportunity. The role is based at our Eton / Windsor office and the Sales Engineer provides guidance in the use of InterSystems' products as they best suit the requirements of the customer and its market. Product and business strategies are coordinated with the InterSystems Account Manager to apply existing and new products to customers' database and application needs. The role is very wide-ranging and challenging, requiring a mixture of design skills, hands-on coding, presentation skills, technical architecture, sales awareness, business acumen, evangelism, mentoring and training. This role requires regular travel across the UK.
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Location: Eton, Berkshire
Reporting to: Sales Director – Data Platforms
InterSystems UK has a new opportunity for a Sales Manager to define and execute a Business Partner Program, designed to drive sales of our Data Platform products. The Sales Manager will be a new business hunter responsible for selling our new product, InterSystems IRIS, to new customers by establishing a vibrant Distribution Channel within the UK.
The Sales Manager is responsible for establishing new distribution channels and developing a business partner program with resellers who will engage their customers and teams to sell our technology led solutions. This person will possess a strong understanding of technology and the concept of software middleware and have the ability to identify new business partners, where InterSystems products may be applied. The successful candidate will have a demonstrable track record of successfully articulating, and subsequently selling, technology led solutions to new customers through distribution channels.
We have a particular focus on financial services, although experience in this field is not essential. Financial services is a data rich industry, one that is heavily regulated and it is becoming increasingly challenging for organizations in this sector to deal with risk, surveillance, and compliance when operating multiple stand-alone applications across diverse locations and populations. InterSystems IRIS presents a great proposition to the financial services industry and others, a complete data platform that combines analytical and transaction processing with interoperability for handling all types of data.
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Based at our Eton / Windsor office, the Sales Engineer will provide guidance in the use of InterSystems' products as they best suit the requirements of the customer and its market. Product and business strategies are coordinated with the InterSystems Account Manager to apply existing and new products to customers' database and application needs. The role is very wide-ranging and challenging, requiring a mixture of design skills, hands-on coding, presentation skills, technical architecture, sales awareness, business acumen, evangelism, mentoring and training. This role requires regular travel across the UK.
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InterSystems develops advanced software technologies that enable breakthroughs. With a passion for excellence and a focus on client success, InterSystems provides data management, strategic interoperability, and analytics platforms used in healthcare, financial services, government, and other industries. In selected countries, InterSystems also offers unified healthcare applications, based on its core technologies that deliver on the promise of connected healthcare.
Founded in 1978, InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its products are used daily by millions of people in more than 100 countries. For more information, visit InterSystems.com.
TrakCare, one of InterSystems’ leading healthcare products, has been sold into the UK market since 2009 when we were selected to deliver the Patient Management System that currently underpins the majority of NHS Scotland Hospitals. In addition to working with several NHS boards in England, TrakcareLab is being rolled out as the LIMS solution supporting all of the Welsh NHS Pathology laboratories.
In response to growing market demand, InterSystems established a Hosted Services organization in 2015 to enable the delivery of fully managed and hosted TrakCare and other healthcare related solutions. With two established two data center locations and several contracts in the pipeline, Hosted Services is expected to grow significantly through 2016 and beyond.
In support of this growth, we are now looking for a Storage and Backup Administrator to oversee the ongoing delivery, administration and security compliance of backups, storage and related services across the data hosted environment.
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InterSystems provides the information engines that power some of the world’s most important applications. In healthcare, finance, government, and other sectors where lives and livelihoods are at stake, InterSystems has been a strategic technology provider since 1978. InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 100 countries. For more information about InterSystems, the Cache database, Ensemble, HealthShare, TrakCare and more, please visit intersystems.com
The Hosted Services organization was formed in 2015 to enable the delivery of fully managed and hosted TrakCare and other healthcare related solutions. With five established data center locations globally, and several contracts in the pipeline, Hosted Services is expected to continue to grow.
To support this growth, we are now looking for a Senior Systems Engineer to work within our Hosting Services team to oversee the ongoing delivery, administration and security compliance of the infrastructure underpinning our hosted services internationally.
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InterSystems seeks experienced candidates who are creative, motivated, and energetic problem solvers to join a group of experts supporting development and administration of public and private integration projects, both in the U.S. and internationally, working with advance healthcare interface technologies such as HL7 ,CDA, CCD, etc.
These projects use InterSystems’ HealthShare, a health informatics platform for interoperability and analytics, to implement integration solutions for private and public hospitals, state and country-wide healthcare networks.
As a member of a worldwide team, you will develop your technical, professional, and personal skills, within an environment of teamwork, cooperation, and fun. You will help developers and architects create and support their application integration systems in real world environments.
You will have the opportunity to work with the world’s leading healthcare organizations.
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The Technical Specialist will be required to perform custom development tasks and provide support for the technical implementation tools of InterSystems healthcare applications and related products. The Technical Specialist will be responsible for site specific software development activities and to ensure that the software satisfies project specifications and is delivered and deployed in line with project requirements. The Technical Specialist must be available to visit client sites (e.g. hospitals/laboratories) and implementation partners for technical support and/or to provide technical training. International travel may be required. Travel requirement is about 10%.
This role can be based in either Edinburgh or Windsor.
